NEWSLETTER    Vol 5, 08/2002
 
 

Hello

Unfortunately we experienced a technical hiccup or two with our last newsletter, with some gremlins to fix which meant we were a bit late in getting our newsletter to you. Thanks go to those who let us know about the problem and hopefully we are back on track with this issue.

What a good old-fashioned winter we are having, plenty of snow on the hills and on the mountains. Still plenty of time to combine your conference with some snow skiing, snow boarding or team building activities. Excellent conference facilities are available in the Mansfield / Mt Buller area such as Pinnacle Valley Resort, which has spectacular views of the snow and is only minutes from the foot of Mt Buller.

Vera Maschette from the Office Professionals Network invited us to make a presentation at their July meeting at the Australian Institute of Management. Lou David made a presentation at CSL all about the services we offer in ensuring your conferences are successful. Along with Lisa Moloney from Mt Eliza on St Kilda Road we presented a mini conference showcase for the Australian Institute of Office Professionals.

We are starting to notice that demand is lifting for the busy conferencing months of October, November 2002 and March in 2003 with some specialist regional conference venues expecting high occupancy levels. There has been a flurry of interest in Christmas and end of year functions with much variety in the events being planned. It’s so hard to think the end of year is creeping up on us already.

Regards,
Jim Conway

 
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VENUE REVIEWS

Experience The Retreat at Wisemans on the Hawkesbury

There are plenty of changes happening at the retreat. The retreat says goodbye to Russel and Mary-Anne Woodrow who have managed the property for the last 7 years. Their departure to warmer climates has seen the employment of Ron Oliveira as General Manager. Ron has previously managed the Edgewater and Club Raro Resorts in the Cook Islands and prior to that managed properties for Kiwi International Hotels both in the CBD of Auckland and Auckland Airport.

An internal promotion has seen Jason Webb appointed to the position of Operations Manager after being with the property for the last 3 years and Kate Bachelor to Conference Coordinator.

The property continues to specialise in residential conferences, and with it’s award winning facility it is not hard to understand why. For a more information contact Sue Wall on +613 9870 4611


Always do right - this will gratify some and astonish the rest.
Mark Twain

Tasmanian Wilderness

The Strahan Village is set in the midst of timeless world heritage
wilderness. Yet as a meetings location, it fulfils every modern need. Nestled in a sheltered arm of Macquarie Harbour, the port of Strahan is the only safe haven for fishing boats along Tasmania's world-renowned west coast. Gateway to the wild Franklin and Gordon Rivers, this is a land of majestic mountains and ancient rainforests.

The award winning accommodation of The Strahan Village includes a diverse range of options. All are set either directly opposite or on the cliff top above, overlooking the whisky coloured Harbour. All are furnished with integrity and full attention to detail.

The Strahan Village conference centre is set on a cliff top and features a spectacular panorama overlooking Tasmania's remarkable South West wilderness. A versatile venue for groups large or small, business or social.
Call Pam Conway +613 9870 4611 to find out more about this fantastic Tassie venue.


WHAT OUR CLIENTS ARE SAYING

“On a personal note - I would like to thank you Pam, most sincerely, for all your time, effort, patience and good humour during our dealings . . .”
Sue Newton
Beachside Principals Group

“After spending many hours searching for a suitable venue for our company’s sales conference, I had the good fortune to meet Lou David at an Office Professionals Network meeting at the Australian Institute of Management. Lou took in all our requirements for our sales conference and came up with the perfect solution. We are delighted with her recommended venue.”
Carol Williams
Bio-Mediq

“Normally a logistical nightmare, organising numerous conferences around Australia is now a task executed with ease (at least for me!) - all thanks to the comprehensive range of services available and having them delivered efficiently and professionally, every time. What more do you need?
I couldn't recommend Key Conference Solutions with more enthusiasm."
Terri Ann Daniels
Pioneer Road Services

IN THE KNOW

The Quest group of apartments is establishing an Australia-wide conference package, Nadia Agostinelli dropped into the office to bring us up to speed on the development. Caroline Watson was in to brief us on the facilities available at the intimate Rupertswood Sunbury.

Also making presentations to us were Natalie Bussenschutt of Federal Hotels (Grace and Rushcutters), Mary Helen Farrell from Royal Pines Gold Coast, Janine White from Park Royal Surfers Paradise and Kate Strong from Ballarat Lodge.

The presentations allow us to keep up to date on venues, upgrades and refurbishments at properties right across Australia.


Dream as if you'll live forever. Live as if you'll die today.
James Dean


VENUES AUSTRALIA-WIDE

Take advantage of the Australia-wide conference venue finding service Key Conference Solutions offers to our corporate clients.

Join companies like ANZ Banking Group, Australia Post, Australian Customs Service, BHP Steel, City of Boroondara, DGL International, Gadens Lawyers, Telstra Countrywide, Mars Confectionery of Australia and Guardian Pharmacies who have used our services to find the right conference venue.


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CONFERENCE TIPS

How to assess your conference room

You’ve noticed the delegates moving around in their seats all morning and as you break for lunch it is brought to your attention by a couple of delegates that the room is not only cold but do we have to sit in these chairs all day!!
This situation can be avoided, when you assess the main conference room you will be using with great care and a comprehensive checklist.

The main considerations are:

  • Will the room handle with space to move about your group size in the configuration you wish to use?
  • Is there plenty of room up the front for your presenters?
  • Can everyone see the audiovisual screens and whiteboards?
  • Are the chairs comfortable for the length of time your attendees are going to be sitting in them?
  • How quickly and easily can attendees enter and exit the room?
  • Where are the access doors located?
  • How well lit is the room and are you able to dim the lights?
  • Is the temperature of the room controllable and separately controlled from the rest of the building?
  • Is the room affected by noise from outside the room?
  • How well insulated for noise is the room?
  • Does the room have natural light?
  • Are there any distractions within the room or in the immediate vicinity?

In dedicated conference centres most items on this brief list should be well provided for. All the same, whether you are looking at a conference centre or hotel you need to be aware of the limitations of the particular room you will be using as not all the conference rooms have the same configuration or level of equipment.

Should you need to compromise on any issues remember that delegate comfort comes first and is not negotiable. There is no benefit in having your attendees offside from the beginning and the cause of the discomfort unfixable.


Life is a great big canvas, and you should throw all the paint you can on it.
Danny Kaye

Meet Shane Burdett

Shane has been involved with various aspects of Audio-Visual for the past 20 years, starting in Hi Fi and moving into computers in his teenage years.

After a 5 year ‘break’ in a management role in the hospitality industry, he decided to start his own Audio Visual Hire company concentrating mainly on venue supply.

Moving on he consequently sold that business and went to work in one of Australia’s largest A.V. companies where his main aim was to soak up as much knowledge as possible and in time was poached by a competitor to get its business ‘back on track’. Achieving his task a year or so later he decided to take the plunge yet again and start another ‘Hire’ company.

‘Audio Visual Hire Australia’ was born which later changed its name to ‘Audio Visual Technologies P/L’ to incorporate a sales & service department. Currently the only true complete Audio Visual Hire & Sales company in the south east of Melbourne, the combined knowledge of the team has in excess of 80 years experience.

You can contact Shane on +613 9763 8155


Happiness is not having what you want.
It's wanting what you have.
unknown

CHRISTMAS FUNCTIONS

Some of our clients are starting to investigate the options available to them for a variety of Christmas functions, from lunch in the CBD to an overnight stay out of town with all the trimmings.

It's never too early to start the planning process and we can help with something special for your end of year event, just give Lou David a call on +613 9870 4611 or email.


FREE BOOKLET

The team at Key Conference Solutions has put together a comprehensive guide on the nuts and bolts of planning a conference. The booklet valued at $49 takes you step by step through the process of organising a conference.

You may wish to distribute copies of this useful resource to others within your company. It’s a great reference tool for those who are given the task of organising business events.

For a free copy of our " How to Organise a Successful Conference" booklet contact us on +613 9870 4611 or email us and we'll happily send you a copy with our compliments


OUT AND ABOUT

Our team has been out and about extending their knowledge of conference venues and updating our data base information.

In Melbourne our consultants Sue Wall and Lou David visited:
Brad Edman -Business Development Manager and Jessica Cucuzza Event Sales Coordinator at Melbourne Marriott Hotel, Rachel Balding-Banquet Executive The Windsor Hotel, Jacinda McKerrow Sales Executive – Conventions Grand Hyatt, Marina Dowling Sales Executive – Conference Sofitel, Nicole Burnheim Conference and Banquet Sales Manager The Westin Melbourne and Rebecca Zukowski Conference & Catering Manager Mercure Melbourne.


CONTACT US:

Phone: +613 9870 4611 - Fax: +613 9870 4622

Sue Wall Sales Consultant
swall@conferencesolutions.com.au

Lou David Sales Consultant
ldavid@conferencesolutions.com.au

Pam Conway Industry Consultant
pconway@conferencesolutions.com.au


You make a living by what you get.
You make a life by what you give.
Winston Chruchill

  
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© 2002 Key Conference Solutions