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Our People

Key Conference Solutions offers to find the right venue for your next meeting or conference.

Our consultants are industry specialists with experience in venue management, food and beverage operations, corporate sales along with a meeting and conference planning background. They will use their experience and knowledge to recommend the right venue at the right rate for your event.

Let Key Conference Solutions take the stress out of organising your next event. You'll be saving your time dealing with one of our friendly consultants who will work with you in understanding the purpose and objectives of your event.

The Key Conference Solutions Team

Our People have years of experience in the conference and meetings industry, which enables us to understand our clients' needs, use our extensive network and knowledge to source the right venue, as well as assist in recommending suitable facilitators and guest speakers.

Rachel Buck - Business Development Manager
rbuck@conferencesolutions.com.au
Rachel brings to Key Conference Solutions over 8 years experience in the hotel industry during which time she built an excellent reputation in providing outstanding service to her corporate clients along with expertise in managing the conference and event needs of her corporate accounts. Rachel is keen to develop and maintain long-standing relationships with her clients and looks forward to putting her extensive venue knowledge into practice by assisting clients with their conference and business event requirements Australia-wide.

Dawn Reid-Martin - Business Development Manager
dawn@conferencesolutions.com.au
Dawn, a Southern California native with an MBA from UCLA, as well as a Certified Meeting Planner Accreditation, brings to Key Conference Solutions over 25 years experience in marketing and managing conferences, incentives and events for 50-1,000 people around the world. Dawn's passion is client service along with being a skilled and effective negotiator on behalf of her clients. Dawn has a 'nothing is impossible' attitude and constantly surprises her clients with her resourcefulness, integrity, dedication, creativity, and ability to think outside the box. Dawn throughout her career has enjoyed working with industry icons such as Boeing USA, IBM USA, Microsoft, Pirelli Tire USA, Budweiser USA, BMW USA, Pioneer Life USA, Johnson & Johnson, Sandoz Pharmaceutical, Target Publishing, World Assoc of Veteran Athletes to name only a few.

Sue Wall - Senior Sales Consultant
swall@conferencesolutions.com.au
Sue has a wealth of experience in understanding the conference needs of today's corporate decision-makers. A solid background in customer service has enabled Sue to meet the high expectations in the delivery of our service to you. Sue is well placed to advise on the full range of venues available having an in-depth knowledge of venues in Melbourne and in particular Regional Victoria.

Emma Kabastanakis - Business Development Manager
emmak@conferencesolutions.com.au
Emma brings a diverse range of experience to the Key Conference Solutions team. Beginning her career in the Hospitality Industry at an early age, Emma has always had a strong focus on excellent customer service. After completing her Diploma of Hospitality Management, plus a Bachelor of Business majoring in Marketing and Tourism, Emma worked in the corporate field in the United Kingdom for almost 2 years. Upon her return to Australia she commenced work within the wholesale leisure travel industry, with a strong focus on Europe, The Middle East and India. It is here where Emma developed relationships with international suppliers and airline partners. Emma has traveled to many destinations that give her great understanding on international venues and destinations and is looking forward to assisting clients in the conference and events field.

Nicola Brown - Sales Support
nbrown@conferencesolutions.com.au
After receiving her Diploma in Tourism and Events at Holmesglen TAFE, Nicola spent over 2 years learning about the conference and meeting business a Conference and Events Coordinator with a property in regional Victoria. This experience developed her communication skills, attention to detail and understanding of the day-to-day operation of conference venues. Nicola is highly focused on the importance of customer service that is required in the hospitality and tourism industry and continues to expand her knowledge of Local, Inter-State and International Conference venues.

Cathy King - Accounts
cking@conferencesolutions.com.au
Cathy has been in the accounting field for the past 22 years. She was trained on the job by accountants William Buck and worked in the accounting industry servicing her own clients for 8 years before having children. She gained a vast experience of knowledge working on many different businesses giving her the flexibility to undertake any bookkeeping/accounting role within any industry. For the last ten years she has worked as a bookkeeper, Financial Controller, Office Manager and has been with us at Key Conference Solutions since 2003.

Pam Conway - Director
pconway@conferencesolutions.com.au
Having owned and operated her own Travel Agency for over 10 years combined with the experience of being the owner/manager of one of Melbourne's dedicated conference venues, Pam is well positioned to advise on both the Melbourne conference market and the options available to you Australia - wide. A founding member of the International Association of Conference Centres Australia her wealth of knowledge from a venue point of view is invaluable in finding the right solution for your next conference.

Jim Conway - Director
jconway@conferencesolutions.com.au
Jim brings a wealth of sales, marketing and general management experience accumulated over 20 years in the meetings industry. His involvement spans all facets of the industry including active participation in and the development of regional industry organisations. For many years Jim, was the Managing Director of his family owned conference venue before launching with partner Pam Conway - Key Conference Solutions in 2002.

Corporate Partners

SEBEL - Key Conference Solutions Corporate Partner

TRAVELODGE HOTELS - Key Conference Solutions Corporate Partner

MERCURE - Key Conference Solutions Corporate Partner

FOUR POINTS - Key Conference Solutions Corporate Partner

IACC - Key Conference Solutions Corporate Partner

MEDINA APARTMENT HOTELS - Key Conference Solutions Corporate Partner

SHERATON - Key Conference Solutions Corporate Partner

NOVOTEL - Key Conference Solutions Corporate Partner

RYDGES - Key Conference Solutions Corporate Partner

HYATT - Key Conference Solutions Corporate Partner

PEPPERS - Key Conference Solutions Corporate Partner

HILTON - Key Conference Solutions Corporate Partner

CROWNE PLAZA - Key Conference Solutions Corporate Partner

VIBE HOTELS - Key Conference Solutions Corporate Partner

QUAY WEST - Key Conference Solutions Corporate Partner

MANTRA - Key Conference Solutions Corporate Partner